Whispered questions

Secrets of the Hex

The answers mortals seek before the gates open. If your question still haunts you, the contact crypt awaits.

No, patrons will use the ticket issued via Tixr to gain entry to the event. If you did not receive your ticket via email, please proceed to the box office with the credit card and ID matching the original purchaser.

Contactless Tickets are convenient to use. Patrons can add tickets to their Apple Wallet or Google Pay app on their phone and easily access it when they arrive at the event. iPhone users will see a lock screen notification, ‘tap’ the notification and present the ticket.

Similar to other digital tickets, Contactless Tickets are emailed or sent by text to the patron. The patron should be instructed to add their tickets to their digital wallet as soon as they receive their email or text.

Patrons can add more than one Contactless ticket to their digital wallet. When they approach the gate, they should open their wallet, select the group of tickets for the event, and swipe to present each ticket.

  1. Take to I-10 to SR 347
  2. Exit on SR 347
  3. Head West on SR 347 towards Maricopa Rd.
  4. Turn right on Maricopa Rd. and follow to 48th St. 
  5. Turn left on 48th St. and follow the traffic to the free parking lot.

Parking is available on-site at Rawhide at no charge. Premium parking is available for purchase online here.

HEX is strictly 18+

NO overnight Parking is available. Violators will be towed away at vehicle owners expense.

Yes, you must present a government issued ID to enter. It should be noted that only certain types of ID will be accepted to drink per Arizona state law:

Arizona Driver’s License
Arizona Identification Card
Passport
Military ID
Resident Alien Card
US Driver’s License

(mobile ID’s will not be accepted to purchase alcoholic drinks)

Re-entry is not permitted in the same day. Tickets/Wristbands will only scan for entry once per day.

CLEAR BAG POLICY:

In an effort to enhance fan safety, and to mirror many arenas and venues around the county, we have implemented a clear bag policy for all large attendee events effective immediately.

We define a clear bag as a fully clear or colored clear plastic, vinyl, or mesh bag. One-gallon clear plastic freezer bags will be considered an acceptable clear bag. The maximum bag size that will be allowed is 15” X 15”x 5“. In addition to a clear bag, guests may bring in one small clutch up to 5” X 7”x 2” in size and two factory sealed water bottles.

Due to clear hydration packs not being readily available, EMPTY hydration packs WILL BE the only exception to the clear bag policy.

All prescription medications must be presented in a pharmacy-labeled container. The label must include the prescription details, dosage, and the name of the individual.
  • The name on the prescription must match a valid form of identification (e.g., driver’s license, state ID).
  • Only a sufficient supply of the medication needed for the duration of the event is permitted.
  • Over-the-counter medications are allowed in a sufficient supply for one day.
  • Expired medications are strictly prohibited.
  • All medications must be verified by medical staff, safety officers or a security supervisor prior to entering the event.

Scroll up to buy tickets. Online is the fastest and easiest way to purchase tickets. You can also purchase your ticket by purchasing a travel package which includes extra benefits!

If you purchased from this site, visit Tixr Support for assistance. You can also reach out to [email protected]

Manage your payment plan online with your Tixr account.

Tickets will be available at the door so long as it doesn’t say SOLD OUT when you try to purchase a ticket from this website.

Doors open at 5:00PM each day. There are a lot of performers, so early arrival is highly recommended. The event ends at 1:00 AM each night.

Time slots will be released the week of the event.

The following is not allowed into the venue:

NO Illegal substances
NO Drugs or drug paraphernalia
NO Pets
NO Poi
NO Massagers
NO Laser pens or pointers
NO Eyedrops
NO Glass, cans, cups, or coolers
NO Markers, pens, or spray paint
NO Large chains or spiked jewelry
NO Stickers or flyers
NO Tents, large umbrellas, or chairs
NO Large purses or bags (over 15” X 15” X 5” inches)
NO Open cigarettes, lipstick, chapstick, tampons
NO Outside food, beverage, or alcohol
NO Professional cameras (SLR or detachable lenses)
NO Video or audio recording equipment
NO Knives, firearms, pepper spray, fireworks, or weapons of any kind
NO Toy weapons or real weapons of any kind
NO Sticks, staff, swords, sabers, or scepters
NO Open sunscreen
NO Balloons, balls, frisbees, or any other projectile
NO Native American headdresses
NO Festival totems

NO CROWD SURFING OR RAIL BREAKING. PATRONS PARTICIPATING IN EITHER WILL BE EJECTED.

The following is allowed into the venue:

OK (2) factory sealed water bottles of ANY SIZE
OK Clear (transparent) bags – max size 15” X 15”x 5“
OK Clear (transparent) backpacks – max size 15” X 15”x 5“
OK Clear (transparent) fanny packs – max size 15” X 15”x 5“
OK Empty non-transparent Camelbaks with no more that 2 pockets
OK Small clutch up to 5” X 7” X 2” in size
OK Non-Professional Still Cameras including Go Pros (GoPros may NOT be attached to a mono pod or extendable pole)
OK Cell Phones
OK Lighters
OK Sealed: cigarette packages, tampons, packs of gum, chapstick/lip gloss
OK Glowing/illuminated costumes or jewelry
OK Sunglasses and hats
OK Sealed liquid sunscreen and cosmetic products
OK Disposable E-cigs, nicotine vaporizer pens, excluding those with refillable chambers containing visible liquid
OK Guide dogs for people with disabilities and other service animals with current rabies certification

The following costumes and accessories are not allowed into the venue:

NO spikes, spiked jewelry, or heavy chains.
NO face masks or coverings that conceal your identity.
NO costumes resembling law enforcement, security, or event staff.
NO costume elements with open flames, fireworks, or other flammable effects.
NO dangerous props, including whips, ropes, or sharp or heavy metal objects.
NO culturally insensitive, discriminatory, or hate-related costumes or symbols.
NO weapons, weapon replicas, or weapon accessories, including toy guns, swords, and knives.
NO oversized costume pieces or props that obstruct walkways, block visibility, or interfere with other attendees.
NO inflatable costumes that obstruct clear facial identification matching valid state-issued IDs.

Final entry approval for any costume or accompanying prop remains at the discretion of the entry staff.

Costumes and props must not obstruct the view, movement, or space of other attendees.

Festival totems will NOT be allowed into the event.

Our friends at Totem have got your back, though! The Totem Compass is a small, wearable compass that helps you find your crew without cell service or WiFi.
Hit this link to purchase your Totem Compass bundle.

There will be food vendors inside the festival. Festival vendors will NOT accept cash payments.

Yes, festival will be available for purchase. Artists will have t-shirts, posters, etc to purchase as well. Festival vendors will NOT accept cash payments.

This event will not accept cash. Credit cards and debit cards are the only acceptable form of payment. You DO NOT need to link your card to your wristband.

No, there will not be any ATMs on-site.

All ticket sales are final. Please note that management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission to or eject any person whose conduct is deemed by management to be disorderly, who uses vulgar or abusive language, or who fails to comply with these or other management rules. Patrons who are clearly intoxicated or under the influence of drugs will not be admitted.

Yes! Bring good vibes and we’ll see you at the show 🙂

FAQ · HEX